Refund Policy

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At Candalegal, we strive to provide professional and reliable services. Please read our refund policy carefully.

 

1. Nature of Services
All payments made are for consultancy, documentation, and professional services.

 

2. Non-Refundable Fees
Once work has been initiated, fees paid are non-refundable.

 

3. Government Fees
Any government fees paid during the trademark filing process are non-refundable under any circumstances.

 

4. Refund Eligibility
Refunds may only be considered in the following cases:

• Duplicate payment made by the client

• Service not initiated by our team

 

5. No Refund in Case of Rejection
Trademark applications are subject to government examination. Rejection or objection by authorities does not qualify for a refund.

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6. Processing Time
Eligible refunds, if any, will be processed within 7–10 working days.

 

7. Contact for Refunds
For any refund-related queries, please contact us through the official communication channels provided on our website.

 

8. Disclaimer
We are a private consultancy firm providing assistance services and are not affiliated with any government authority.